Home : Support : New Customers : Upload Content
The main method of transferring files from one computer to another across the
Internet is FTP (File Transfer Protocol). Many Web development programs come
with FTP capability build into them, such as Dream Weaver and Go Live. If your
development software does not have FTP built in or if you would like a standalone
program, you will need to download an FTP client. We recommend using CuteFTP (shareware)
or FTP Explorer (shareware).
You will need to configure your FTP client using the following settings:
- Hostname - Use the IP address that was provided during the signup process
or once the DNS has been transferred over you can use ftp.yourdomain.com.
- Username - Use the administrator username that was provided during the signup
- Password - Use the administrator password that was provided during the signup
- Port - For increased security, we often run our FTP servers on nonstandard ports.
Use the port number HyperTEK provided during the signup process. If you specify a port, you
may have to check use PASV mode to connect to the FTP server.
- Directory - This field is not required; however, if you would like to start in the
public site directory, you should set it to "/site/".
Note: All files and directories inside the "/site/" directory are considered publicly
accessible, which means they can be accessed by anyone on the Internet.
The following additional information may be of assistance during the process of uploading
your website's content:
- The first page (often referred to as the "home page") of your website must be named
- Some browsers will not be able to download files that have spaces in their names, so
we recommend using the underscore character instead of a space.
- Transfer HTML files, scripts and other text files using ASCII text transfer in your
- Transfer images, executables, and other binary files using binary transfer in your
- Macintosh users should transfer files as raw data and should rename files to
include file extensions.